This Shipping Policy describes the terms under which we at www.londonshine.com processes, ships, and delivers customer orders.

1. Order Processing

  • Orders are processed within 1–2 business days following payment confirmation.
  • Orders received on weekends or official holidays will be processed on the next business day.

2. Delivery Timeline

  • Estimated delivery time is 3–7 business days for domestic orders.
  • Delivery timelines are indicative only; delays caused by third-party couriers, customs clearance, or force majeure events are beyond our control.

3. Shipping Fees

  • Shipping charges are calculated at checkout based on delivery location, package weight, and courier service.
  • Free shipping promotions, if applicable, will be communicated on our website.

4. Tracking

  • Customers will be provided with a tracking number once the order has been dispatched.
  • Tracking availability depends on the courier service used.

5. International Shipping

  • Where international shipping is offered, customers are responsible for customs duties, import taxes, and any additional fees imposed by their country’s authorities.

6. Delivery Attempts

  • If the courier is unable to deliver after multiple attempts, the order may be returned to us. Any re-shipping costs will be the customer’s responsibility.

7. Policy Updates

We reserve the right to amend this Shipping Policy at any time. Updated terms will be posted on our website and shall take immediate effect.

8. Contact Information

For queries regarding shipping and delivery, please contact:

londonshine.com
Email: info@londonshine.com